Free U.S. shipping on orders over $50 · 30-day satisfaction guarantee
RIVO.

Customer care

Contact Us

Need help with an order, product or delivery? We’re here to help.

General support

Product and store questions

Order help

Include your order number

Returns

Start a return request

Email RIVO

support@rivopet.shop

For order help, include your order number and the email used at checkout. For a damaged item, attach clear photos so our team can review it.